Terms of Service

Last Updated: June 2026

Welcome to BinderLab. By accessing our website and placing an order, you agree to be bound by the following Terms of Service.

Please read these terms carefully before using our website.

1. General

BinderLab reserves the right to update, modify, or replace these Terms of Service at any time without prior notice.

By using this website, you confirm that you are at least the age of majority in your state, territory, or country of residence, or have permission from a parent or guardian to use this website.

2. Products & Availability

We make every effort to accurately display our products, colours, and engravings. However, due to differences in screens, lighting conditions, and photography, slight variations may occur.

All products are subject to availability. We reserve the right to discontinue or modify products without notice.

3. Pricing

All prices displayed on the website are listed in the applicable store currency.

Prices are subject to change without notice.

We reserve the right to correct any pricing errors, inaccuracies, or omissions and to cancel orders affected by such errors.

4. Orders

Once an order has been placed, you will receive an order confirmation email.

BinderLab reserves the right to refuse, cancel, or limit any order at our discretion, including where we suspect fraudulent activity or misuse of our services.

5. Custom Orders

Custom products are created specifically to customer requirements.

Customers are responsible for reviewing and approving all artwork, mockups, proofs, spelling, and design details before production begins.

Once a custom design has been approved and production has commenced, changes may not be possible.

Custom orders are subject to the BinderLab Returns & Refund Policy.

6. Customer-Supplied Artwork

By submitting artwork, images, logos, or other content to BinderLab, you confirm that you have the necessary rights, permissions, or licences to use that content.

Customers accept full responsibility for any intellectual property they provide for custom products.

BinderLab reserves the right to refuse artwork that may infringe intellectual property rights or violate applicable laws.

7. Shipping

Shipping timeframes provided on this website are estimates only and may vary due to factors outside of our control.

Customers are responsible for providing accurate shipping information.

Additional customs duties, taxes, import fees, or handling charges imposed by the destination country are the responsibility of the customer.

Please refer to our Shipping Policy for further information.

8. Returns & Refunds

Returns, refunds, and exchanges are governed by our Returns & Refund Policy.

Please review that policy before placing an order.

9. Intellectual Property

All BinderLab branding, website content, product photography, graphics, logos, and original designs remain the property of BinderLab unless otherwise stated.

Unauthorised reproduction, copying, or distribution of BinderLab content is prohibited.

Any third-party trademarks, character names, logos, or intellectual property referenced on this website remain the property of their respective owners.

10. Limitation of Liability

To the maximum extent permitted by law, BinderLab shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website.

Our total liability for any claim relating to a product shall not exceed the amount paid for that product.

11. Australian Consumer Law

Nothing in these Terms of Service excludes, restricts, or modifies any rights or remedies available under Australian Consumer Law.

Where applicable, customers retain all rights provided under Australian Consumer Law.

12. Contact Information

For questions regarding these Terms of Service, please contact us through our Contact Us page.